Shipping Policy
At Furial, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the key details regarding how and when your items will be shipped.
1. Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
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You will receive a notification once your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
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International Shipping: 7–21 business days (depending on location)
Please note that delivery times may vary depending on the destination and shipping provider.
3. Shipment Confirmation & Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow up to 48 hours for the tracking information to become available.
4. International Shipping
We currently offer international shipping to select countries. International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.
5. Delays & Issues
While we do our best to ensure timely delivery, delays can occur due to weather, customs clearance, or other unforeseen circumstances. If your order is significantly delayed, please contact us at ecommxcelhelpline@gmail.com, and we will do our best to assist you.
6. Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us as soon as possible.
7. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at ecommxcelhelpline@gmail.com within 7 days of the expected delivery date. We will work with the shipping provider to resolve the issue.